Services
Picking The Perfect Jem
Schedule a consultation with one of our sales associates to find your perfect Jem. We offer a diverse selection of exquisite jewellery, coloured stones, pearls, and period pieces, ensuring something unique for every budget. Discover the extraordinary and be amazed at what we can find together.
Engagement Rings
Our engagement rings are meticulously hand-selected for their exceptional brilliance, ensuring you have a vast array of options to choose from. Whether you’re drawn to the timeless elegance of a classic solitaire diamond, the striking impact of layered settings, or the charm of vintage-inspired stones, our collection offers endless possibilities. Each ring is crafted with attention to detail to reflect your personal style and celebrate your unique love story, making your special moment as memorable and distinctive as you are.
We Buy And Sell Gold & Estate Jewellery
Do you have unwanted antiques or jewellery pieces? Or perhaps gold to sell? Bring them in for a professional valuation. We offer flexible options: you can sell directly to us or choose to have us sell your items on your behalf, with a commission-based arrangement. Whether you're looking to sell or find a new home for your treasures, we provide a seamless and transparent process to meet your needs.
Handmade Bespoke Jewellery
Discover the exquisite craftsmanship of our handmade jewellery, meticulously created from conception to completion by skilled Jewellers. Our collection features contemporary designs in precious metals, including gold and silver. Whether you're drawn to the bold allure of chunky jewellery, the timeless elegance of wedding bands, or the captivating beauty of engagement rings, each piece is individually crafted to embody exceptional quality and artistry.
3D Jewellery Imaging
Experience a preview of your jewellery piece before it's crafted! We provide a detailed 3D image of your design, allowing you to visualize and perfect your ring before the final creation. This innovative approach ensures that you’ll fall in love with your piece even before it’s complete.
Diamond Merchant
Our diamond merchant services are designed to meet a wide range of needs and preferences, whether you’re interested in natural or lab-grown diamonds. We offer a personalized approach to ensure you find the perfect stone within your budget.
We begin with a thorough consultation where our expert team will discuss your specific requirements and preferences. This allows us to understand your vision and provide tailored recommendations that align with your needs.
You’ll have access to a diverse selection of diamonds, including both natural stones with their unique characteristics and eco-friendly lab-grown options. Each diamond comes with certifications from respected gemmological institutes such as GIA, IGI, and HDA, ensuring that you receive stones with verified colour and clarity.
Our goal is to guide you through the process of selecting the ideal diamond, working closely with you to ensure that the final choice meets your expectations and budget. Contact us to explore our offerings and find the perfect diamond for you.
Cremation Ashes to Diamonds
We offer a unique and heartfelt service that transforms your cherished memories into a lasting tribute - Heart and Diamond Using advanced technology, we can turn your loved one's ashes into a breathtaking cremation diamond. This stunning gem captures the essence of your loved one, preserving the love and joy you shared. With this service, their spirit continues to shine brightly, reflecting the precious moments you hold dear. Allow us to help you create an everlasting memory, with a diamond that sparkles as a testament to a life well-lived. This service is also available for your cherished animals.
Our service goes beyond just the diamond. We offer the opportunity to design a custom piece of jewellery around your diamond, creating a truly personalized and meaningful heirloom. Contact us for further information.
Jewellery Cleaning
If your diamond ring has lost its sparkle or your silver necklace is showing signs of tarnish, there’s no need to invest in expensive cleaners. Bring your jewellery to us for professional, affordable cleaning services. We’ll restore the brilliance of your pieces, making them shine like new.
Resizing
If your ring no longer fits as it should, our skilled jewellers can resize it to ensure a perfect fit. We’ll assess your ring to ensure that resizing does not compromise its safety. Most adjustments are straightforward and completed with precision. We offer quick, professional service to return your cherished piece to you as soon as possible.
Jewellery Repair
Bring your broken jewellery to us for expert advice and meticulous repairs. Whether it's rings, chains, pendants, personal jewellery, or watches, we handle repairs for yellow and white gold, platinum, and silver. Our skilled off-site jewellers will manage all repairs, including resizing, soldering, stone setting, and more, with precision. We take great pride in our repair service, ensuring that your treasured items are carefully restored to their original beauty.
Jewellery Valuation
Discover the true value of your jewellery and ensure it is properly covered by your insurance. Our valuations are conducted by an approved independent gemmologist specialist, who will provide you with a comprehensive certificate detailing the worth of your precious items.
Insurance Claim
We offer a comprehensive service for handling insurance claims related to lost or stolen jewellery. If you need to replace a piece covered by your insurance, visit us to explore your options. Our team will manage the entire claims process on your behalf, ensuring a smooth and efficient experience from start to finish.
Duty Free
If you’re traveling through New Zealand, take advantage of duty-free shopping at Jems. Simply provide your flight information, and we’ll handle all the details to ensure a seamless and enjoyable shopping experience.
Interior Design
Whether you are building a new home or simply updating an old one, our team can help you create a home that is unique, stylish and designed for you.