Services

Picking The Perfect Jem

Book a time with a sales associate to help you find the perfect Jem. We can help you find something completely original. Our wide range of exquisite jewellery, coloured stones, pearls and period pieces means theres something for every budget. You’ll be amazed at what you can find.

Engagement Rings

Our engagement rings have been hand-selected for exceptional sparkle and are set into the most elegant designs. Choose from the stunning simplicity of a solitaire diamond or make a statement with dramatic layers and vintage stones.

We Buy And Sell Gold & Estate Jewellery

Have an unwanted antique or jewellery piece? Have any Gold? Bring it in for a valuation. We buy over the counter or sell on your behalf on a commission basis.

Handmade Jewellery

We make handmade precious metal contemporary jewellery – from conception to completion, completely by hand. Stunning styles in gold and silver. Chunky rings, wedding rings, and engagement rings.

3D Jewellery Imaging

Find out how your jewellery piece will look even before it’s done! We offer you a 3D image when we make a jewellery piece for you, so you can fall in love even before you receive the final ring.

Jewellery Cleaning

If your diamond ring has lost its luster, or your silver necklace is starting to show tarnish, you needn’t pay big bucks for pricy jewellery cleaner just to make them shine again. Bring it to us for professional and affordable jewellery cleaning.

Resizing

If your ring doesn’t fit as well anymore, our jewellers can resize your ring to the perfect fit for you. We will check it will not impact your ring safety, however most ring resizes are straight forward and simple. We offer a fast and professional turnover to get your beloved piece back to you as soon as possible.

Jewellery Repair

Bring in your broken jewellery, we can advise you on the best action to take and fix it all for you, rings, chains, pendants, personal jewellery and watches. We frequently work with yellow and white gold, platinum and silver. All jewellery Repairs are carried out in our specialised jeweller workshop where we undertake sizing, soldering, stone setting, with precision. We pride ourselves in our repair service so your treasured item will be taken care of.

Jewellery Valuation

Find out how much your jewellery really is worth and make sure your insurance will cover the real value of your precious items. Our valuations are done by an approved independent gemologist specialist who will give you a full certificate of your item.

Insurance Claim

We accept insurance claims on your lost or stolen jewellery items. Come in and see us, choose a replacement item and we will take care of the rest for you. Are you travelling through New Zealand? Your shopping can be duty free at Jems. We just need your flight info and we’ll sort out the rest for you.

Interior Design

Whether you are building a new home or simply updating an old one, our team can help you create a home that is unique, stylish and designed for you.